Reference

What You Agree To When You Use 5777but

These terms set out the rules that govern your account on 5777but — from how you open and use your wallet to how transactions via bKash, Nagad and Rocket are handled.

Account eligibility rulesbKash, Nagad, Rocket wallet termsDeposit and withdrawal conditionsAccount suspension criteriaJurisdiction-dependent access
5777but What You Agree To When You Use 5777but
HOW WE HANDLE ACCOUNTS

How 5777but Applies These Terms Fairly

Our approach to enforcing these terms is consistent across all accounts. Wallet verification, account review and any suspension action follow the same documented process whether you deposit via bKash, Nagad or Rocket.

Wallet Verification When you add bKash, Nagad or Rocket to your account, we match the registered mobile number to your account details. This step protects your wallet from unauthorised withdrawal requests.
Account Security Account access is protected by OTP verification sent to your registered number. If you believe your account has been accessed without your permission, contact support immediately to freeze it.
Data Retention We retain transaction records and account data as required under applicable data rules. You can request a summary of what we hold by contacting support through the in-account help page.
Terms Change Requests If you disagree with a specific term or believe a rule has been applied incorrectly to your account, raise it via email support so we can review and respond in writing.
TERMS CONTACT PATHS

Reach Us About These Terms

Live Chat Use the live chat widget inside your account dashboard to ask about a specific clause, a wallet restriction or why a transaction was flagged under these terms.
Email Support Send a written query to our support address if you need a detailed written response about account eligibility, regional restrictions or a terms dispute.
Account Help Page The help section inside your 5777but account lists common terms questions, wallet verification steps and what to do if your bKash or Nagad deposit is under review.

Common Questions About These Terms

The questions below cover what we get asked most about how these terms work in practice — from wallet rules to account closure and regional access.

Yes. Every deposit or withdrawal you make via bKash, Nagad or Rocket falls under these terms alongside the rules of your wallet provider. Both sets of rules apply at the same time.

Access depends on your local law and the region you are in. If access is restricted where you are located, these terms give us the basis to limit or suspend account activity accordingly.

We may suspend or close your account depending on the nature of the breach. You will be notified via your registered contact, and any wallet balance review will follow the documented process.

Contact our support team through the in-account help page or by email. We will provide a summary of the account and transaction data we hold under our retention policy.

We update the revision date at the top of this page whenever terms change. Continuing to use your account after that date means you accept the revised version.

Yes. If you do not agree with a terms update, stop using your account and contact support via live chat or email to start the account closure and final wallet review process.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.